Terms & Conditions - Arcade Vault

Welcome to Arcade Vault. By accessing our website and purchasing products from us, you agree to the following Terms & Conditions.

About Arcade Vault

Arcade Vault is an Australian business established in 2016, providing arcade and pinball machines and related entertainment products to customers across Australia.

Business Details:

Arcade Vault
29 Smith St
Darwin City NT 0800
Australia

Email:
sales@arcadevault.com.au

Business Hours:
9:00 AM – 9:00 PM
Australian Central Standard Time (ACST)

Website Use

By using the Arcade Vault website, you agree to use the website for lawful purposes and provide accurate information when placing an order.

We reserve the right to update, modify, or remove website content, product information, pricing, or availability without prior notice.

Product Information

Arcade Vault makes every effort to ensure product descriptions, images, specifications, pricing, and availability information are accurate.

Due to differences in screens, photography, and product variations, some visual differences may occur.

Customers are encouraged to review product details and specifications before completing a purchase.

Pricing & Currency

All prices displayed on the Arcade Vault website are shown in Australian Dollars (AUD).

All applicable taxes are included in displayed prices.

Prices may change without notice; however, confirmed orders will not be affected by future price changes.

Orders & Payment

Orders are only processed after full payment has been received and confirmed.

Arcade Vault accepts payment through:

Bank Transfer
PayID

Customers may contact Arcade Vault using their order number to receive payment instructions.

Orders are processed within 2–3 business days after payment confirmation.

Shipping

Arcade Vault provides free shipping on all orders Australia-wide.

Delivery timeframes may vary depending on location and freight availability.

Customers will receive shipping confirmation and available tracking information after dispatch.

For full shipping details, please refer to our Shipping Policy.

Returns & Exchanges

Arcade Vault accepts returns and exchanges according to our Returns & Refund Policy.

Returns are available for eligible defective and non-defective products within 30 days of receiving the product.

Products must meet the required return condition guidelines.

Please review our Returns & Refund Policy before requesting a return or exchange.

Damaged or Faulty Products

Customers should contact Arcade Vault as soon as possible if a product arrives damaged or develops an issue.

We will assess the situation and work toward an appropriate resolution.

Customer Information

Customers are responsible for providing accurate information when placing an order, including:

Full name
Contact details
Shipping address
Order information

Arcade Vault is not responsible for delays caused by incorrect customer-provided information.

Tax Invoices

Tax invoices are automatically emailed after successful purchase.

Invoices include relevant order details, pricing information, and business details.

Limitation of Liability

Arcade Vault is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, weather events, transport disruptions, or other external factors.

Our responsibility is limited to providing products and services as described under applicable Australian consumer laws.